Frequently Asked Questions

Everything you need to know about shopping with Freshly Picked.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy on all unused items in their original packaging. Simply contact our support team to initiate a return or exchange.

Are your products ethically sourced?

Yes, we pride ourselves on partnering with suppliers who adhere to strict ethical labor practices and sustainable material sourcing.

Can I track my order in real-time?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination country.